GTC

General Terms and Conditions (GTC)

0049 PRODUCTIONS GMBH & CO. KG

Effective Date: 1st September 2024

1. Scope

1.1. These General Terms and Conditions (GTC) apply to all services and products provided by 0049 PRODUCTIONS GMBH & CO. KG (hereinafter referred to as “0049”) for its clients. They include all services and products rendered within the scope of an order, including creative works such as music, photos, videos, graphic designs, etc., ordered through the online shop as well as directly or via other communication channels (e.g., email or phone). These GTC also apply to international orders unless expressly agreed otherwise.

1.2. These GTC also apply to all subcontractors, service providers, or other third parties acting on behalf of 0049. It is the obligation of these service providers to agree to the terms outlined here before commencing cooperation. Service providers must comply with these terms in the same manner as the main client.

1.3. Deviating, conflicting, or supplementary general terms and conditions of the customer, service provider, or third party will not become part of the contract unless their validity is expressly and in writing acknowledged by 0049.

1.4. In case of a conflict between the provisions of these GTC and the terms of an individual order (project agreement, contract), the terms of the individual order take precedence. Deviating provisions regarding the granting of rights to the work results are only effective if they are explicitly and in writing stipulated in the respective individual order.

1.5. By using the services of 0049, the customer declares that they are an entrepreneur within the meaning of § 14 BGB (German Civil Code). An entrepreneur within the meaning of § 14 BGB is a natural or legal person or a legal partnership that, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Conclusion of Contract and Order Placement

2.1. All offers from 0049, whether submitted in writing, orally, or electronically, are non-binding and without obligation unless explicitly marked as binding. In particular, price, performance, and availability details may vary until a written order confirmation is issued. Offers can be changed or withdrawn at any time without prior notice.

2.2. A contract between 0049 and the customer is concluded as soon as 0049 confirms the order in writing or the customer accepts an offer from 0049 in writing or in text form (e.g., via email). Order confirmations via email or electronic communication have the same legal binding as a written confirmation.

2.3. Changes, additions, or side agreements to the contract that deviate from the original agreements require the written form to be effective. Verbal agreements or arrangements that are not confirmed in writing do not have any legal effect unless they are expressly and subsequently recorded in text form.

2.4. The customer’s order placement via email, telephone, or other electronic means is considered a legally binding confirmation and is equivalent to a handwritten signature unless a written signature is explicitly required.

3. Payment Terms

3.1. General Payment Conditions

• A deposit of 50% of the agreed total price is due upon contract conclusion.

• The remaining 50% of the price must be paid after project completion and delivery of the agreed services without any deductions.

• Unless otherwise agreed in writing, the full balance is due no later than 14 calendar days after invoicing, with no deductions permitted.

3.2. Payment Obligations & Late Payments

• For binding orders and contracts, a 50% deposit of the quoted amount is required before the project starts.

• If the deposit is not received within the agreed period, 0049 reserves the right to reassign the agreed date or postpone the project.

• In case of late payment, statutory provisions under §§ 286, 288 BGB apply. Additionally, 0049 reserves the right to invoice the customer for any project delays or rescheduling caused by late payments.

• If the outstanding balance is not received within 14 days after the invoice due date, 0049 may suspend project delivery, revoke any granted usage rights or withhold access to the final materials until full payment is received.

3.3. Accepted Payment Methods

Payments can be made via:

• The payment methods offered in the online shop

• Bank transfer to the accounts specified in the respective offers or invoices

• Other payment methods, which must be individually agreed upon in writing

For international payments, the customer is responsible for any bank fees, transaction charges or exchange rate differences.

3.4. Late Payment Consequences & Legal Enforcement

• In the event of late payment, 0049 reserves the right to charge default interest of 10% p.a. on the outstanding amount, effective from the first day after the due date.

• Further legal claims, including damage compensation and collection costs, remain unaffected.

• If an invoice remains unpaid beyond 30 days, 0049 reserves the right to engage a collection agency, initiate legal proceedings or transfer the outstanding debt to a legal entity for enforcement at the customer’s expense.

3.5. Retention of Rights & Payment Security

3.5.1. Retention of Rights Until Full Payment

• All rights to the delivered content, including usage rights and ownership of raw data, remain entirely with 0049 until full payment is received.

• If full payment is not made, the customer is prohibited from using, distributing or modifying the material in any form.

• Any unauthorized usage or publication of unpaid material constitutes copyright infringement and may result in legal action and financial penalties.

3.5.2. Financial Stability & Non-Payment Safeguards

• in the event of declared insolvency, formal restructuring or verified inability to pay, any outstanding payment obligations remain legally binding and must be settled in full.

• If payment difficulties arise before the final payment is made, 0049 reserves the right to:

• Withhold any granted usage rights until the full amount is received

• Suspend ongoing projects or retain delivered materials

• Terminate the contract if no financial resolution is reached within a reasonable period

• If formal insolvency proceedings are initiated, 0049 has the right to revoke all granted licenses, refuse content delivery and reclaim all unpaid materials.

• Any previously provided material must be returned or deleted immediately, and the customer is prohibited from using, sharing or distributing the content in any form.

• 0049 reserves the right to resell or repurpose any unpaid materials to recover outstanding debts unless an exclusive usage right was explicitly purchased and fully paid in advance.

3.5.3. Contract Termination for Non-Payment

• If payment remains outstanding for more than 60 days, 0049 has the right to:

• Terminate the contract immediately without completing the project

• Charge the full amount for the work completed up to that point

• Sell or repurpose any unpaid materials unless an exclusive license agreement was purchased

• Blacklist the customer from future business transactions

4. General Information on Offers and Services

4.1. Standard working hours: The standard working hours of employees and service providers involved in a project for 0049 are 8 hours per working day (Monday to Friday). Work exceeding this time frame, especially overtime, and activities on weekends and public holidays, must be agreed upon separately and calculated accordingly.

Definition of time units:

- H = Hour(s)

- D = Day(s)

- W = Week(s)

- M = Month(s)

- Y = Year(s)

4.2. Processing and implementation of the offer: The processing and implementation of the services specified in the offer will be carried out as quickly as possible and in consultation with the client. Delays due to external circumstances beyond the control of 0049 (e.g., weather conditions, government permits, logistical challenges) may affect the completion of the project. In such cases, 0049 assumes no liability for any delays.

4.3. Incidental Costs, Third-Party Expenses & External Services

Unless explicitly stated in the offer, all incidental costs and third-party expenses related to the execution of the project (e.g. location fees, music licensing, actors/models, set design, equipment rentals, transport, accommodation, catering, security, local permits or travel logistics) are not included in the quoted price. These external costs must be approved by the client in writing prior to commissioning, unless their immediate commissioning is necessary to maintain the agreed production schedule or avoid operational disruptions. In such urgent cases, 0049 is entitled to proceed with necessary bookings at market-typical conditions in the best interest of the project. All such third-party costs will be invoiced separately based on actual expenses and must be paid in full upon presentation of corresponding receipts or cost statements. 0049 reserves the right to withhold delivery of final materials until all approved and confirmed third-party costs have been fully settled.

4.4. Off-Days and calculation of travel and travel time costs:

- Off-Days: These are days when the crew is bound on-site but cannot perform productive activities, e.g., due to waiting times or organizational delays.

- Travel days: These are days when the crew and equipment travel to or from the production site.

Off-days and travel days are typically billed at 50% of the agreed daily rate per crew member.

4.5. Overtime & Special Work Hours

The standard working time for all project-related personnel is 8 hours per working day (Monday to Friday).

Any working time exceeding this frame is considered overtime and will be charged with the following surcharges:

Work exceeding 10 hours in one day: +25% surcharge on the applicable daily rate
Work exceeding 12 hours in one day: +60% surcharge on the applicable daily rate
Work exceeding 13 hours in one day: +100% surcharge on the applicable daily rate
Work during night hours (between 10:00 PM and 6:00 AM): +25% surcharge on the applicable daily rate
Work on Saturdays: +25% surcharge on the applicable daily rate
Work on Sundays: +100% surcharge on the applicable daily rate
Work on public holidays (based on the local production location): +100% surcharge on the applicable daily rate

All surcharges are calculated based on the agreed net daily rate of the involved personnel. Overtime must be approved or documented and will be invoiced accordingly.

By accepting the offer or placing an order, the customer agrees to these conditions as part of the standard business terms.

4.6. Weather-related Interruptions & Force Majeure

In case of production delays, cancellations or rescheduling due to weather conditions, acts of nature or other force majeure events beyond the control of 0049 (e.g. storms, extreme heat, snow, heavy rain, flooding, roadblocks, local restrictions or governmental orders), 0049 assumes no liability for direct or indirect losses.

If such conditions prevent the production from taking place as scheduled, the client agrees to cover any additional costs incurred due to rescheduling, including crew fees, travel expenses, location fees, and other production-related costs.

In these cases, the originally booked production day is considered a billable working day.

0049 strongly recommends that the client considers production-specific insurance coverage to protect against potential losses caused by force majeure events.

4.7. Client Obligations Regarding Briefing and Production Information

The client is responsible for providing all necessary information, briefings, access data and production-relevant details (e.g. agenda, moodboard, contact persons, technical needs, brand guidelines, target formats) in good time before production begins. 0049 is not liable for delays, creative deviations or additional costs arising from incomplete or delayed information or miscommunication.

4.8. Third-Party Content & Rights Clearance

The client is solely responsible for ensuring that all individuals, music, brand assets or third-party content used in the production are legally cleared for use. 0049 accepts no liability for claims arising from the unauthorized use of third-party rights. This applies in particular to music licensing, featured individuals, logos, venues or any content not originally created by 0049.

4.9. File Archiving & Data Retention

Final outputs and project data will be stored for a period of 6 months after project completion and delivery. After this period, 0049 cannot guarantee retrieval. Any retrieval, re-export or recovery of content after this period is subject to a handling fee and only possible if technically available.

4.10. Excluded Creative Services Unless Explicitly Agreed

Unless otherwise agreed in writing, the following services are not included in the standard production scope: motion design, 2D/3D animations, stock footage, AI-generated content, voice-over recordings, subtitling, translations, scripting, editorial copywriting, extensive set design or visual effects. These services can be offered as add-ons and must be quoted and commissioned separately.

4.11. Revisions & Client Feedback

One feedback round for minor revisions (e.g. timing, transitions, text overlays, audio levels) is included per deliverable. Major changes, additional versions or fundamental restructuring must be requested in writing and will be quoted separately based on time and effort.

4.12. Delivery Timeline & Priority Handling

Unless otherwise agreed in writing, delivery schedules follow standard capacity and availability of the production team. Expedited or priority deliveries must be discussed and confirmed in advance and may incur additional charges depending on scope and complexity.

4.13. Data Protection & Personality Rights (GDPR Compliance)

The client is solely responsible for ensuring that all necessary data protection obligations are fulfilled on-site, especially during productions involving public audiences, third parties or event participants (e.g. festivals, training sessions, retreats, open studios).

This includes - but is not limited to - obtaining all required consents from persons being filmed or photographed, providing appropriate GDPR-compliant signage in filming areas, informing participants about their rights, and coordinating any access control or legal disclaimers required by law.

0049 assumes no liability for data protection violations, image rights claims or third-party complaints if these duties are not fulfilled by the client or the event organizer.

The client agrees to indemnify and hold 0049 harmless from any claims, legal actions or penalties resulting from the unauthorized use or capture of personal data, likeness or private information.

4.14. Special Event & High-Risk Environment Clause

For productions conducted in dynamic or high-risk environments – such as festivals, racetracks, airfields, construction & production zones, public events, or remote outdoor locations – the client is fully responsible for providing 0049 and all subcontracted personnel with secure access, necessary safety instructions, and compliance with local regulations.

If the event includes artists, VIP guests, or large audiences, the client must ensure:

That the production team is granted backstage, press or stage & photo pit access in coordination with the local authority or organizer.
That all permits, accreditations, access passes and safety briefings are provided in due time.
That adequate safety and crowd control measures are in place.

The same applies to productions in industrial, aviation-related or otherwise access-restricted environments (e.g. aircraft hangars, factory floors, laboratories, airfields, logistics hubs, or high-security zones). The client is responsible for securing all necessary shooting permits, safety briefings, legal clearances, non-disclosure agreements (NDAs) and access passes prior to production.

0049 shall not be held liable for:

False fire alarms or triggered fire & security protection systems caused by lighting effects, fog/haze machines or other common audiovisual equipment used during filming.
Related costs such as fire brigade callouts, evacuation fees, operational interruptions or fines.
Any delays or damages resulting from location-specific restrictions or unannounced security measures.

In such cases, the client agrees to indemnify 0049 against any claims, penalties, or damages incurred. Additional waiting times, standby situations, or on-site limitations will be billed as off-days, travel days, or overtime, as applicable.

4.15. Social Media Publishing of Drafts or Behind-the-Scenes Content

The client agrees not to publish or share any behind-the-scenes content, previews, work-in-progress material, or unreleased drafts on social media or public platforms (e.g. Instagram, TikTok, YouTube, LinkedIn) without prior written approval from 0049. This especially applies if the content includes unfinished visuals, unlicensed music, incomplete branding elements, or features third parties who have not consented to public appearance. 0049 reserves the right to request the immediate removal of any such content if shared prematurely or in a misleading context.

4.16. Livestreaming & Real-Time Production Disclaimer

Live productions, real-time content editing and livestream broadcasting (e.g. YouTube Live, Twitch, Instagram Live, internal platforms) are subject to separate technical and contractual conditions.

This includes latency tolerances, platform-specific regulations, limited live support availability and the requirement for stable internet infrastructure on site. The client is responsible for ensuring all streaming permissions (e.g. music, logos, third-party footage, brand compliance) are cleared in advance. 0049 assumes no liability for disruptions, platform strikes, demonetization, or technical limitations during the live broadcast.

4.17. Artist Brand Protection & Mutual Respect Clause

Both parties commit to a respectful, professional and constructive collaboration throughout the production. Disrespectful behavior, discriminatory language, intentional brand damage, or defamatory conduct toward artists, team members or 0049 may result in the immediate termination of the contract and the suspension of all granted usage rights. This includes public or internal defamation via social media, messages, backstage conflicts or verbal misconduct. 0049 reserves the right to terminate cooperation immediately if such incidents occur – without compensation for unused production days or incomplete deliverables.

4.18. Agency Projects & White-Label Disclosure

For agency-led or white-label productions, the end client (e.g. brand, artist, or event organizer) must be disclosed to 0049 prior to production. This ensures transparency in communication, licensing and legal responsibility. If a production is intentionally commissioned anonymously or via intermediaries without end-client disclosure, 0049 reserves the right to:

Restrict or limit licensing rights
Request confidentiality agreements (NDAs)
Apply a surcharge to cover liability, coordination and legal overhead

This clause also applies to multi-party constellations involving agencies, production partners, or external PR/marketing stakeholders.

5. Licensing Rights and Use

5.1. Copyright and Usage Licenses

5.1.1. All creative works produced by 0049 PRODUCTIONS GMBH & CO. KG (hereinafter referred to as “0049”) – including but not limited to videos, graphics, animations, and edited content – are protected by copyright.

5.1.2. No usage rights are transferred to the customer without full payment of the total amount. The customer is not authorized to use, publish, edit, or distribute the material – whether in its original or modified form – as long as outstanding invoices remain unpaid.

5.1.3. In the event of late payment or customer insolvency, all rights to the produced works & raw data remain exclusively with 0049. Under such circumstances, the customer is strictly prohibited from using, storing, or distributing the material. 0049 reserves the right to withhold or delete the material until all outstanding amounts have been settled.

5.1.4. Any use without written authorization from 0049 or full payment constitutes a copyright infringement and may lead to legal action and claims for damages.

5.2. License Categories for Final Edited Content

The following licensing fees apply to fully edited & delivered content (excluding raw data):

• License Group 1: National use (Print, Web, Social Media) for 1 year → 10% of the project volume

• License Group 2: European use (Print, Web, Social Media) for 2 years → 15% of the project volume

• License Group 3: Worldwide use (All media) for 2 years → 20% of the project volume

• License Group 4: Worldwide & unlimited use (All media, no time restrictions) → 25% of the project volume

5.3. Provision of Raw Data & Usage Rights

The provision of raw data is not automatically included in the contract and requires a separate agreement.

The following fees apply for the provision of raw data:

1. Internal Use or Archiving (50% of the project volume)

• Raw data may only be used for internal purposes such as archiving, internal presentations, or reference material.

• No publication, external use, or editing is allowed.

• The customer may not share the material with third parties or use it for marketing purposes.

2. Extended Commercial Use (75% of the project volume)

• Raw data may be used in marketing, sales & external presentations.

• The customer may make basic adjustments (e.g., cropping, color correction) but may not create new derivative works or apply extensive modifications.

• Resale or distribution to third parties is not allowed.

3. Unlimited Use & Independent Editing (100% of the project volume)

• Raw data may be fully edited, modified & used for all commercial purposes.

• The customer may resell, re-edit & use the material under their own branding.

• 0049 remains the original copyright holder & has the right to be credited as the producer.

5.4. Restrictions on the Use of Raw Data

• Raw data may not be used for competitor projects or similar productions without written approval from 0049.

• The customer may not assign third-party providers to edit the raw data unless contractually agreed.

• Use for illegal, ethically questionable, or reputation-damaging content is strictly prohibited.

6. Commissions and Exclusions

6.1. Commission in the Ambassadors Program: Participants in the Ambassadors Program receive a commission for sales generated through their codes or links, but only on the first completed contract (excluding subscription contracts) and excluding third-party costs.

6.2. Non-commissionable services: The following services are excluded from commissions due to their nature as third-party or pass-through expenses:

ADD-ONS:

- DELIVERY SERVICE ADD-ON

- OVERTIME SPEND ADD-ON

- EQUIPMENT PACKAGE ADD-ON: SOCIAL

- EQUIPMENT PACKAGE ADD-ON: CINE

- CATERING SPEND ADD-ON

- PROPS & COSTUME SPEND ADD-ON

- VOICE-OVER SPEND ADD-ON

- BUY-OUTS SPEND ADD-ON

- AD SPEND ADD-ON

- STOCK SPEND ADD-ON

- RENTAL SPEND ADD-ON

- EXTRA-SERVICES SPEND ADD-ON

- PROJECT-BACKUP ADD-ON

- KM SPEND ADD-ON

- OVERNIGHT-STAY SPEND ADD-ON

PREPAID SERVICES:

- BLIND BOOKING PREPAID PLAN

- BLIND BOOKING PREPAID SERVICE

- BLIND BOOKING PREPAID CODE

PLANS:

- AD SPEND - STOCK SPEND PLAN

- RENTAL SPEND PLAN

- EXTRA-SERVICES SPEND PLAN

- PROJECT-BACKUP PLAN

- 0049 DIGITAL GIFT CARD

7. Cancellation Terms

7.1. The customer can cancel the contract at any time in writing. The cancellation must be submitted in written or text form (e.g., email) to be valid.

The following cancellation fees apply:

- Up to 4 weeks before the start of production: 25% of the agreed fee.

- Up to 2 weeks before the start of production: 50% of the agreed fee.

- Up to 7 days before the start of production: 75% of the agreed fee.

- Within 48 hours before the start of production: 100% of the agreed fee.

7.2. In the event of force majeure, such as natural disasters or political unrest, 0049 assumes no liability. Optional project-specific insurance can be arranged upon the customer’s request.

8. Insurance Coverage

8.1. Responsibility of service providers: All service providers and subcontractors commissioned by 0049 are responsible for ensuring they have the required insurance coverage to cover damage to persons, equipment, or property during production. This includes, but is not limited to:

- Liability insurance: For material and personal damages caused by the service provider or their employees during production.

- Production liability insurance: This insurance covers damages incurred during the production period and protects all involved subcontractors, assistants, and other employees.

- Equipment insurance: Protection against damage, theft, or loss of technical equipment, whether owned or rented.

- Drone insurance: Drone liability insurance is mandatory for any production involving drones.

- Data backup insurance: Protection against the loss of important production data and ensures coverage of restoration costs.

0049 assumes no liability for damages caused by the absence or insufficient insurance coverage of the service providers.

8.2. Responsibility of the client: Before production, the client is explicitly offered the opportunity to take out additional project-specific insurance through 0049 to protect against special risks. These optional insurances may include:

- Production failure insurance: Protection against financial losses due to unforeseen production interruptions or cancellations, such as weather-related delays or illness of key personnel.

- Data backup insurance: Coverage against the loss of digital production data, with coverage for recovery costs or the costs of a new production.

9. Delivery and Provision

9.1. For film productions, the standard delivery is in UHD format (MP4, 16:9 or 9:16) for social media and offline playback.

9.2. For photo productions, the standard delivery is in full resolution in JPEG format. Upon request, high-resolution TIFF files are also available.

9.3. Individual requirements regarding format and resolution must be agreed upon in writing before the start of the project.

10. Final Provisions

10.1. Changes and additions to these GTC must be made in writing.

10.2. Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision will be replaced by a regulation that comes as close as possible to the economic purpose of the invalid provision.

10.3. These Terms & Conditions are published in English as the primary and legally binding version. Notwithstanding 0049’s registration in Germany, the English version shall prevail in all contractual matters. In case of discrepancies, contradictions or differing interpretations between language versions, the English version shall be authoritative. The applicable law remains German law.

10.4. International Clients & Jurisdiction Clause:

In cross-border agreements, both parties acknowledge that German law applies. The client accepts the jurisdiction of the registered court in Stuttgart, Germany. Any deviations must be agreed upon in writing prior to contract signing.

10.5. The exclusive place of jurisdiction is the registered office of 0049 PRODUCTIONS GMBH & CO. KG. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.